International Industrial

Engineering Conference 2012

El evento no tiene costo, solamente estamos solicitando el registro a través de la página de internet, como requisito de inscripción.

http://www.asqcm.com.mx/registro.php 

AUDITORIO DEL EDIFICIO W

PLANTA BAJA

DE 10:00 A 15:30 HRS

Introduction

Over the years, the term "quality" has acquired different definitions, which range from meeting customer needs to delighting them. Recently it has been observed that the primary focus of quality has become to provide service in accordance to the requirements of the client. This focus and conformity to the requirements is due to an agreement with the client which may hide the fact that a customer may probably have multiple needs that are not covered by the organization because it is unable to satisfy them or simply because the client has not requested them.

Innovation sees this opportunity and goes beyond the customer's requirements and finds new ways to solve needs that have not previously been covered. This is achieved by finding and offering the customer, new ways that enable them to perform tasks easier, faster or more conveniently.

Objectives

The Universidad Autonoma Metropolitana-Azcapotzalco has organized in conjunction with the American Society for Quality - Mexico City, an event called "International Industrial Engineering Conference", which will be held March 12^th -16^th, 2012, at the UAM-Azcapotzalco campus.

The aim of the conference is to present unpublished research in the study of quality and innovation systems, and success stories that demonstrate the application of quality tools for innovation in products, processes and services.

Syllabus

Quality Management Systems
Integrated Management Systems

Six Sigma
Lean Manufacturing
Six Sigma + Triz
The use quality tools for innovation
National and Regional Models for Excellence
Measuring customer satisfaction
Social responsibility
University-industry linkage

 Event Coordinators

DRA. AMALIA YOGUEZ SEOANE
Research Professor, Systems Department
UAM Azcapotzalco
W Building, First Floor.
San Pablo Ave # 180
Col. Reynosa Tamaulipas
C.P. 02200, Azcapotzalco
Mexico City

amyoguez@yahoo.com

DR.  MIGUEL ANGEL LOPEZ ONTIVEROS

Industrial Engineering Career Coordinator

UAM Azcapotzalco
W Building, First Floor.

San Pablo Ave # 180
Col. Reynosa Tamaulipas
C.P. 02200, Azcapotzalco
Mexico City

mlopez@correo.azc.uam.mx

Article Submission

Articles may be submitted in English or Spanish however the format must respect the template provided for the event.


Submission of abstracts                                      Jan 19^th, 2011
Notification of acceptance of abstracts                       Feb 19^th,  2012
Article submission                                                           Jan 31^st,   2012

Time allotted for each presentation: 15-20 minutes.

International Industrial Engineering Conference 2012